Swtpn Contact Information Page
Thread Sports Ltd. was founded in 1991 as a specialty retailer providing our customers with fan-gear for their favorite Pro or College team. Originally located in mall based stores in Texas and Louisiana our first online fan-gear store opened in 1998. Swtpn.Com became the first part of our online enterprises in order to expand our sales to a nationwide audience. At the same time our own fulfillment center opened in Longview, Texas to better serve our customer base ourselves and not depend upon outside sources to fulfill our orders. We strive to offer our customers the best products and service we can and do our best to make their online shopping experience as easy and safe as possible. Thank you for visiting our site and feel free to contact us if you have any questions or concerns.
BY EMAIL -- We check e-mail every day and respond as fast as we can. You should have a reply within one business day.
If you have any questions or concerns please E-Mail us at [email protected].
If you have a question about your order, please make sure your e-mail includes your name and order number.
We show only the Sizes that we have in stock.
Wholesale - We do NOT wholesale.
To Find items easier on our site try our SEARCH feature or use our alphabetical index.
Phone Hours at (708) 956-3001 are Weekdays (Monday-Friday) from 8AM to 5PM. Central Time. We observe Daylight Savings Time.At Swtpn.Com we take our customers privacy very serious and we take every precaution to keep your personal information safe. We monitor our website daily and only those whom process orders will be able to view your personal information.
Our site also is enabled with SSL Security: SSL (Secure Socket Layer) an accepted standard for transferring information securely across the Internet. It encrypts data passed between the server and the browser, so that unauthorized parties cannot intercept sensitive, confidential or personal information, such as a phone number or address. Yahoo! Merchant Solutions employs SSL to protect your customers' billing and shipping information when it's submitted through your checkout pages, which helps to ensure a reliable, secure shopping experience.
Our electronic purchase service requires that the cardholder provide all contact information including name/address/city/state/postal code and email. Also it includes name of the card holder and the card # and expiration date. All these items are used to process credit card information and it is used for internal uses only. Please be aware that your card info is not stored on our server and we will do whatever we can to protect your personal information.
At swtpn.Com we will NEVER sell your email address or your contact information nor will we give any of your information to another source.
Your satisfaction is guaranteed; if you need to exchange or return any item within 45 days of purchase which has the original tags on it, please e-mail us at [email protected]
If your purchase is returned within 45 days of your order date with the original tags on the garment, we will gladly exchange or refund (less initial shipping costs) your purchase.
We regret that we cannot accept worn or laundered items for exchange. Please make sure original tags are still on the garment.
swtpn.Com a Division of Thread Sports Ltd.
10821 Long Avenue
Oak Lawn, IL 60453
(708) 956-3001 M-F 8:30-5:00 CST -- Fax (708) 956-3001